Testimonials

Below you will find what some of our customers say about our dealership.

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 10 Testimonials (1-10 shown)
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"We thought we found the perfect camper until we started camping. Every time we camped we had another problem. Every time we called the dealership, they were very apologetic but kept telling us that 'it's man made' and of course we're going to have issues. But that's what the warranty is for. But, as we're camping in 90 something weather and have no air, the warranty wasn't helping at that time. So, per their advice. We used it all Season and kept track of the issues and took it to them to fix them all. Well. Here we are, 2 months later, they said it's fixed and when my husband went to get it, Again, there is another problem. So now that we have made 4 trips (all together) we still don't have it. That's a lot of gas wasted and a lot of aggravation, not to mention lost wages. I totally understand that it's 'man made', but $20,000 is a lot to buy something that has so many issues. So, with all that being said, they have great customer service but the quality of 'our product' is very lowly rated. "
By: Jennifer     Nashville , TN
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"Drove past dealer location on hwy 129 in Louisville/Maryville, TN while shopping at Camping World across the street."
By: Kevin    Knoxville, TN
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"Thanks so very much for the work you did on my camper. Jeff I want to personally thank you for quick response to my needs. I'm very satisfied with the completed job. I will keep you all in mind for future needs on my Jayco . I will recommend you to others. If and when I'm ready to find a new camper Dunlap R.V. will certainly be my first stop. Thanks again Jerry R. Calfee"
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"We so appreciate the ease of our first experience of buying a new travel trailer. All staff and service representatives were very professional and actually cared about our experience. We were needing to take the trailer the day we purchased and the service people made that happen. They stayed over and were able to accommodate our needs. Our sincere appreciation to all those involved. Thanks for a great experience. Highly recommend this location. Dunlop of Lebanon, Tennessee."
By: Sophia and Steve    Mount Juliet, TN
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"Just wanted to say a big thank you to Damian for his help this weekend. Got the generator installed wired in and it works perfectly. Wes and his team are always responsive and a pleasure to do business with. Keep up the good work. "
By: C.    
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"I stopped in your Louisville Tn store to get parts and service info for my Older Jayco Pop-up camper and Chris was very helpful,he was able to find the parts i needed and was super knowledgeable about rv's in general,thanks for the great team you have in the Knoxville area everyone seemed awesome,ive never been to any dealer quite like this."
By: Anonymous    
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"Stopped in to the Lebanon TN store unannounced. Had a quick question about the hot water heater on my Class A. Next thing I know the Parts Manager, Scott is out at the coach helping me - no charge - no wait - no grief. That made me want to make an appointment for other work to be done. Scott asked if I could be back on Thursday at 9:00 and he'd have someone help me. I showed up at 8:45 and Scott greeted me by name and the Service Manager, Wes came out and introduced himself and told me the name of the mechanic that would be working on my coach immediately... Here's the moral of the story... I have traveled coast to coast to coast in this coach. I've been broke down in half of the states of the US. I HAVE NEVER BEEN TREATED THIS WELL. Just to top it off... I'm writing this testimonial on my laptop while sitting in the dealership at the open desk they gave me to work at while I waited on my repairs. WOW - A desk, a phone, TV, recliners if I wish, all the coffee I can drink and classic country music on the overhead speakers ... I'm sitting here thinking of what else I can have them work on while I'm here. I don't really have any reason or burning desire to leave. Trust me... trusting Dunlap RV is a good move."
By: Austin    Mt Juliet, TN
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"I wanted to thank you for our recent Jayco purchase from Knoxville Dunlap RV. When Linda stopped in last year after you opened and saw the RBKS and RBOK models, she made up her mind that was what she wanted to get for our next RV. We did see a Cougar Lite at the 2015 RV show in Sevierville that had basically the same floor plan as the RBKS but Linda felt the Jayco was a better quality camper and loved the other features. We didn't see anything at the 2016 show we felt was comparable to the RBOK we bought. I was a little apprehensive about buying a new RV, however the sale price was unarguably a 'haggle free' price and the financing process was easy and convenient. Also please let Chris, Tim, and TJ know we appreciate their service. I don't presently know anyone in the market for an RV but should I know of someone, I would certainly recommend Dunlap RV."
By: Anonymous    Knoxville, TN
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"We purchased our Jayco from the Lebanon Tn location at a very good deal. Our salesman Mr Jim was very pleasant to work with and Don put together a deal that was unbeatable. Michael in the parts and service department was great in answering questions we had and showing us everything on the RV. Ready for weather to warm and start using it. Would recommend them very highly."
By: Kevin    TN
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"We have been working with Brenda to help us find a camper,we have been very impressed with the help she has given us.All questions have been answered promptly ,we live quite away from Dunlap RV but are more then willing to make the trip to pick up our camper this weds day .Thanks Brenda for all your help looking forward to meeting you!"
By: Anonymous    Franklin, NC
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